Privacy Policy

1. Data Collection: We collect personal information from you when you make a booking or inquire about our services. This may include your name, contact details (such as email address, phone number, and mailing address), payment information, passport details, and any other information necessary to process your booking and provide customer service.
2. Purpose of Data Collection: We collect your personal information for the following purposes:
   • To process your bookings and reservations.
   • To communicate with you about your bookings, inquiries, and customer service requests.
   • To send you important information about your upcoming tours, such as itinerary updates, travel advisories, and emergency contact information.
   • To provide you with marketing materials, promotional offers, and newsletters, if you have opted in to receive them.
   • To improve our services and website functionality based on your feedback and usage patterns.
3. Data Security: We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes implementing industry-standard security protocols and encryption techniques to safeguard your data.
4. Data Sharing: We may share your personal information with third-party service providers who assist us in providing our services, such as hotels, airlines, tour operators, transportation providers, and payment processors. These third parties are contractually obligated to only use your information for the purposes specified by us and to protect your information in accordance with applicable data protection laws.
5. Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
6. International Data Transfers: Your personal information may be transferred to and stored on servers located outside of your country of residence, including countries with different data protection laws than your own. By providing us with your personal information, you consent to the transfer, storage, and processing of your information in accordance with this Privacy Policy.
7. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your tour and any applicable legal or regulatory requirements. After this period, we will securely delete or anonymize your information.
8. Photography and Media: By participating in our activities, participants grant Enchanted Morocco Tours LLC (EMT) the right to use any photographs, videos, or other media captured during the activity for promotional purposes, including but not limited to advertising, marketing materials, and social media. Participants consent to their likeness being used in such media without compensation.
9. Your Rights: You have the right to access, correct, or delete your personal information, as well as to restrict or object to its processing. You may also request a copy of your personal information in a structured, machine-readable format. To exercise these rights or to submit a complaint about our handling of your personal information, please contact us using the information provided below.
10. Updates to Privacy Policy: We reserve the right to update or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting to our website. We encourage you to review this Privacy Policy periodically for updates.

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at contact@enchantedmoroccotours.com.