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Faqs

Morocco Tour FAQs:
Booking, Custom Options & Travel Info

Tour guide Musti answering FAQs for travelers during a desert tour in Morocco with Enchanted Morocco Tours

What types of Morocco tours does Enchanted Morocco Tours offer?

We offer a wide range of private Morocco tours including cultural experiences, adventure tours, luxury desert journeys, and fully customized itineraries tailored to your travel style. Whether you want to explore imperial cities, ride camels in the Sahara, or discover Berber villages, EMT creates memorable Morocco travel experiences.

How far in advance should I book my Morocco tour?

We recommend booking your Morocco trip at least 3–4 months in advance, especially during peak travel seasons (spring and fall). Early booking ensures you get your preferred dates, boutique riads, and top-rated guides. EMT also supports last-minute travel where availability allows.

What languages do your Morocco tour guides speak?

Our tour guides are fluent in English, French, Spanish, and Arabic, which are available by default on most tours. For travelers who prefer other languages, we also work with experienced guides who speak German, Portuguese, Russian, Mandarin, or Italian — available on request. Just let us know your preference at the time of booking, and we’ll accommodate it wherever possible.

Can EMT accommodate special dietary needs during the tour?

Yes. We’re happy to cater to vegetarian, vegan, gluten-free, and other dietary preferences. Simply inform us in advance, and we’ll arrange suitable meals with your hosts and restaurants throughout Morocco.

What is the typical group size on EMT Morocco tours?

At Enchanted Morocco Tours, we offer both private tours and group tours tailored to your needs.
Private tours usually include 2 to 8 travelers, perfect for couples, families, or small friend groups seeking a personalized experience.
For educational trips, student tours, Yoga retreat or special interest groups, we accommodate larger groups of up to 18 participants, while ensuring professional coordination and cultural depth.
No matter the group size, our tours remain intimate, with experienced local guides, flexible itineraries, and high-quality service.

Do your tours include travel insurance?

While we do not directly provide travel insurance, we strongly recommend that all travelers purchase comprehensive travel insurance before beginning their Morocco trip. This should include coverage for medical emergencies, cancellations, delays, and lost luggage.
Many of our clients use international providers or check with their credit card companies for included benefits. For guidance, feel free to ask our team during the tour booking process, and we’ll help point you in the right direction.

Preparing for Your Morocco Trip:
Best Time, Packing & Flights FAQs

What is the best time of year to visit Morocco?

The best time to visit Morocco is during spring (March to May) and autumn (September to November). These seasons offer mild temperatures, fewer crowds, and ideal weather for both desert and city exploration. The Sahara Desert is especially beautiful in the cooler months, when its clear skies and warm-toned dunes create perfect travel conditions.

Can Enchanted Morocco Tours help with flight arrangements?

While we don’t book flights directly, we’re happy to guide you on the best flight options and airport choices for your tour. Most travelers arrive via Casablanca, Marrakech, or Fes — and we’ll advise you on arrival timing to match your itinerary.
Looking for flights? You can check flight options to Morocco here
We also created a detailed guide: Flights to Morocco from the USA with tips on the best routes, airlines, and when to book.

What should I pack for my trip to Morocco?

When packing for Morocco, we recommend bringing light, breathable clothing for the day, and layers for cooler evenings, especially if you’re visiting the desert or mountains. Modest attire (covering shoulders and knees) is important when visiting rural areas, mosques, or local homes.

You can find a full checklist and cultural packing tips and FAQs on our Pre-Departure page, designed to help you prepare smoothly for your Morocco tour with EMT.

How to Book a Morocco Tour:
Deposits, Payments & Process

How do I book a tour with Enchanted Morocco Tours?

You can book a tour with Enchanted Morocco Tours directly through our website.
For our ready-to-book itineraries listed under Morocco Tours, each tour page includes a quick enquiry form.

These are designed to save you time by letting you submit interest in a set itinerary — perfect for travelers looking for curated options with minimal planning effort.
If you prefer a tailor-made experience, our Custom Morocco Tours section features detailed forms that help us design your tour from scratch, based on your personal travel style, interests, and schedule.

Once your form is submitted, our local experts will get in touch promptly to confirm details, answer questions, and begin crafting your Moroccan journey.

What payment methods do you accept?

At Enchanted Morocco Tours, we offer flexible and secure payment options to suit your needs:
– We provide a PayPal payment link with a custom amount — typically for the deposit — where you can pay using your credit card, debit card, or PayPal account.
– For travelers preferring cash transfer, we also accept payments via Western Union, MoneyGram, Ria, or similar services. These transfers can be picked up in Morocco at CashPlus locations, including near our head office in Erfoud or our branch office in Marrakech.
– A confirmed receipt and booking verification will be sent to you immediately after payment.
We aim to make the booking process smooth and reliable for all our clients, wherever you are in the world.

Is a deposit required to book a tour, and how can it be paid?

Yes, a deposit is required to secure your booking with Enchanted Morocco Tours. This deposit confirms your tour and is deducted from your total balance.

As outlined in our payment options, deposits can be paid securely via:
– A PayPal link we provide with your custom amount — payable via credit card, debit card, or PayPal account.
– Cash transfer services such as Western Union, MoneyGram, or Ria — which can be picked up in Morocco via CashPlus locations near our head office in Erfoud or branch office in Marrakech.

Once payment is made, a booking confirmation and receipt will be sent immediately.
The remaining balance can be paid upon arrival in Morocco.

Can an additional traveler join our tour after booking?

This is one of very common FAQs! Yes, we do allow additional travelers to join an existing booking — but it depends on timing and availability.
– During high season (March–May & September–November), any additions must be confirmed at least 30 days prior to departure to secure accommodations, transport, and guide arrangements.
– In low season, we can often accommodate extra travelers up to 15 days before your tour.
If you’re considering inviting another guest, we recommend notifying us as early as possible so we can adjust the itinerary, vehicle, and accommodation smoothly.

Travel Safety & Health in Morocco:
Practical Info for EMT Guests

Is Morocco a safe travel destination?

Yes, Morocco is generally considered a safe destination for travelers, including solo tourists, families, and female travelers. The country has a welcoming culture, a strong tourism infrastructure, and relatively low crime in tourist zones.
We recommend:
– Staying informed about local conditions via your embassy or travel advisories.
– Avoiding isolated areas late at night.
– Dressing respectfully in conservative towns.
Our local guides are experienced in navigating the safest routes, and our private tours offer added comfort and control.

Can Enchanted Morocco Tours accommodate travelers with disabilities?

Absolutely. While accessibility in Morocco can be limited in older cities or remote villages, Enchanted Morocco Tours goes the extra mile to accommodate guests with mobility needs or special requirements.
We can arrange:
– Accessible transportation
– Step-free accommodations where available
– Personalized itineraries that minimize walking or stairs
Please let us know your needs when booking, so we can tailor the experience for maximum comfort.

What should I do in case of an emergency while on tour?

In case of emergency:
– Your local driver-guide is your first point of contact and can assist immediately.
We’ll guide you to the nearest clinic, hospital, or police station as needed.
– Morocco has a network of public and private medical services.
You should also carry:
– A copy of your passport
– Emergency contact numbers
– Proof of travel insurance

Tour Cancellation, Refunds & Change Policy
at Enchanted Morocco Tours

What is the cancellation policy for Enchanted Morocco Tours?

Our cancellation policy varies depending on your tour type and how close to the departure date you cancel.
For notice given 30 days or less before departure, 100% of the total tour cost is non-refundable (no refunds will be provided).
If cancellation occurs more than 30 days ahead, partial refunds may be available, per the specific terms of your booking.
We always provide the exact cancellation conditions in your trip confirmation or via email.
For full FAQs details, please refer to our Terms & Conditions or contact our team anytime.

Can I change my Moroccan tour dates after booking?

Yes, date changes are possible depending on availability and how far in advance you notify us.
– For changes requested 30+ days before your tour, we do our best to accommodate free of charge.
– Date changes within 30 days may involve additional fees, especially during high season.
We recommend contacting our team as early as possible to ensure flexibility with your itinerary.

Can I postpone my Morocco trip if something unexpected comes up?

We understand that plans can change. If you notify us early enough, we may be able to reschedule your tour for a later date, subject to availability and our postponement policy.
This is handled on a case-by-case basis, so please get in touch as soon as possible.